🔒 OFFICIAL DOCUMENT

Pusy88 Privacy Policy – Data Protection & Privacy for Malaysian Players

Your privacy is our priority. This policy explains exactly how pusy88 collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Updated: January 2026 Bahasa Melayu Malaysia
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Pusy88's Privacy Commitment to Players

Before reading the full policy, here is a summary of our commitments regarding how we manage the personal information of every pusy88 member.

256-bit SSL Encryption at All Times

Every bit of data travelling between your device and pusy88's servers is protected by industry-standard 256-bit SSL encryption — the same technology used by major Malaysian banks such as Maybank and CIMB.

We Do Not Sell Your Data

Pusy88 has never and will never sell, rent, or distribute your personal information to advertisers, data brokers, or any third party for marketing purposes without your explicit consent.

Full Control in Your Hands

As a pusy88 member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. The process is straightforward and our support team is ready to assist.

Secure & Controlled Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous monitoring. Access to your personal data is limited to authorized personnel only.

Clear Data Retention Policy

Pusy88 only retains your data for as long as necessary for the purposes stated in this policy. Data that is no longer needed will be deleted or anonymized in accordance with established procedures.

Prompt Notification in the Event of an Incident

In the unlikely event of any security incident involving your data, pusy88 is committed to notifying you within the timeframe required under Malaysian law.

Important Note: This Privacy Policy describes the privacy practices pusy88 and is subject to Malaysia's Personal Data Protection Act 2010 (PDPA). By registering for or using the pusy88 platform, you consent to the collection and use of your personal information as described in this policy. Please read it carefully before proceeding.

1. Introduction & Scope of This Privacy Policy

pusy88 ("we", "platform", or "pusy88") takes your privacy very seriously. This Privacy Policy sets out in detail how we collect, use, disclose, store, and protect your personal information when you use our online Sports Betting and casino platform in Malaysia.

This policy applies to all users of the platform pusy88 – including registered members, website visitors, and anyone who interacts with our services through the website, mobile app, or any other communication channel associated with pusy88.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which sets the minimum standards for the collection, processing, and protection of personal data in this country. As a platform serving Malaysian players, we fully respect the privacy rights guaranteed under this law.

Definition of "Personal Information": In the context of this policy, "personal information" refers to any information that can be used to identify you, directly or indirectly – including your name, phone number, email address, financial information, and data relating to your use of the pusy88 platform.

2. Types of Personal Data We Collect

pusy88 collects several categories of personal information when you register and use our platform. The following is a complete list of the types of data we collect:

2.1 Personal Identification Information

  • Full name as shown on your MyKad or passport.
  • MyKad number or passport number (for KYC identity verification purposes).
  • Date of birth and gender.
  • Your current residential address in Malaysia.
  • Photos or identity documents submitted for verification purposes.

2.2 Contact Information

  • An active Malaysian mobile phone number.
  • A valid and active email address.
  • Your WhatsApp number if you use pusy88's WhatsApp support channel.

2.3 Account & Financial Information

  • Username and password (stored in hashed form that cannot be read).
  • Bank account number, bank name, or e-wallet details you have registered for deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks, or other methods.
  • Records of all deposit, withdrawal, and betting transactions in your pusy88 account.
  • Current account balance and account balance history.

2.4 Platform Usage Data

  • A complete record of all games played, including slots, live casino, and Sports Betting such as Malaysia Super League football, BWF badminton, MPL Malaysia esports, and more.
  • Login session data including the time, date, and duration of each session.
  • IP address and device type used.
  • Web browser and operating system information.
  • Data on your interactions with platform features, including clicks, navigation, and settings preferences.

2.5 Communication Information

  • Content of live chat sessions with the pusy88 support team.
  • Emails, WhatsApp messages, or any other communications you send to us.
  • Feedback, suggestions, or complaints you submit to pusy88.
Data Category Example Mandatory / Optional
Personal Identification Full name, MyKad number, date of birth Mandatory
Contact Us Phone number, email Mandatory
Financial E-wallet details, transaction records Mandatory
Platform Usage Game records, login sessions Automatic
Communication Support chat, email Optional

3. How We Collect Your Personal Information

pusy88 collects your personal information through several different means:

3.1 Directly from You

We collect information that you provide directly when:

  • Registering a new account at pusy88 – you complete the registration form with your personal information.
  • Completing the identity verification (KYC) process by submitting identification documents.
  • Making a deposit or withdrawal via any accepted payment method.
  • Contacting the support team pusy88 via live chat, WhatsApp, or email.
  • Completing feedback forms or surveys that we send from time to time.
  • Updating your profile or account information within the pusy88 platform.

3.2 Automatically When You Use the Platform

System pusy88 automatically records certain technical data when you access and use our platform, including:

  • Server log data recording IP addresses, browser types, and access times.
  • Cookie data that stores your session preferences and login information.
  • Analytics data on how you interact with the features of the pusy88 platform.
  • Device information including phone model, operating system, and screen resolution.

3.3 From Third-Party Sources

In certain situations, pusy88 may receive information about you from legitimate third-party sources, including:

  • Identity verification service providers that assist us with the KYC process.
  • Game providers such as Pragmatic Play, PG Soft, and Spadegaming, for the purpose of settling progressive jackpot winnings.
  • Third-party payment processors that handle transactions via DuitNow, Touch 'n Go eWallet, or other payment methods.

4. How We Use Your Personal Data

pusy88 uses the personal information we collect solely for the following purposes:

  • Managing Your Account: Processing your registration, verifying your identity, and maintaining your pusy88 account.
  • Processing financial transactions: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks, and withdrawals to your preferred method.
  • Providing gaming services: Managing slots, Live Casino, Sports Betting, jackpot, and all other service sessions on the pusy88 platform.
  • Customer service: Responding to enquiries, resolving complaints, and providing technical support via live chat, WhatsApp, and email.
  • Security & Fraud Prevention: Detecting and investigating suspicious activity, money laundering, and violations of pusy88's Terms and Conditions.
  • Legal compliance: Fulfilling obligations under the Personal Data Protection Act 2010, the Anti-Money Laundering Act 2001, and other applicable Malaysian laws.
  • Platform improvements: Analyzing usage data to understand how players interact with pusy88, with the goal of improving the overall user experience.
  • Marketing communications: Sending you information about pusy88's latest promotions, bonuses, and offers — only if you have agreed to receive such communications.
  • Responsible gaming: Monitoring usage patterns to identify players who may need support related to responsible gaming.

You may unsubscribe from pusy88 marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting our support team. This choice does not affect necessary communications relating to your account and transactions.

5. Data Sharing & Disclosure to Third Parties

pusy88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

5.1 Trusted Service Providers

We work with trusted third-party companies to help us operate the platform pusy88. These parties may include:

  • Payment processors handling DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX Maybank2u, and CIMB Clicks transactions.
  • Identity verification service providers for KYC purposes.
  • Licensed game providers such as Pragmatic Play, PG Soft, and Spadegaming for the purpose of winnings settlement.
  • Cloud computing service providers that store our platform data.
  • Analytics companies that help us understand platform usage patterns on an aggregate and anonymised basis.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes we have defined. They are not allowed to share or use your data for any other purpose.

5.2 Legal Requirements

pusy88 may disclose your personal information to the relevant authorities if required or directed by Malaysian law – including but not limited to investigations related to money laundering, fraud, or pursuant to a valid court order.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer pusy88, users' personal information may be transferred as part of the business assets. You will be notified in advance should this occur, and your privacy rights will continue to be protected by the new entity.

6. Data Security Measures at pusy88

pusy88 continuously invests in robust security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your web browser and pusy88's servers is encrypted using the latest TLS protocol. This means sensitive information such as your password and financial details cannot be read by anyone, even if the data is intercepted in transit.
  • Secure password storage: Your password is never stored in plain text. We use a strong hashing algorithm with a unique salt for each password.
  • Strict access controls: Only pusy88 staff who require access to your data in order to carry out their duties are permitted to do so. Access is granted on a least-privilege basis.
  • Continuous monitoring: Our security monitoring system operates 24 hours a day to detect and respond to security threats in real time.
  • Regular security testing: We conduct regular penetration testing and security audits to identify and address any vulnerabilities in our systems.
  • Two-Factor Authentication (2FA): We encourage all pusy88 members to enable two-factor authentication to add an extra layer of security to their accounts.

Shared Responsibility: While pusy88 invests heavily in platform security, the safety of your account also depends on your own actions. Please use a strong password, never share your login credentials, and log out of your account after each session – especially when using a public device.

7. Use of Cookies & Tracking Technologies

Platform pusy88 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The following are the types of cookies we use:

Cookie Type Purpose Duration
Essential Cookies Required for core platform functionality – session login, account security, and basic navigation. Session / 30 days
Performance Cookies Collects aggregated data on how players use the pusy88 platform for improvement purposes. 1 year
Functional Cookies Storing user preferences such as language, theme, and personal display settings. 1 year
Analytics Cookies Helping us understand traffic patterns and platform usage to improve pusy88's services. 2 years

You can control or disable cookies through your web browser settings. Please note, however, that disabling certain cookies – particularly essential cookies – may affect the functionality of the platform. pusy88 and your experience as a player.

8. Your Privacy Rights as a pusy88 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject hold important rights regarding the personal information we hold about you. pusy88 fully respects and upholds these rights:

1
Right of Access

You have the right to request and receive a copy of all personal information we hold about you. Requests will be processed within 21 working days. A reasonable processing fee may apply.

2
Right to Rectification

If any of your personal information in the pusy88 system is inaccurate or incomplete, you have the right to request a correction. Updates can be made through your account settings or by contacting our support team.

3
Right to Withdraw Consent

You may withdraw consent previously given for certain data processing activities – such as marketing communications – at any time. Withdrawal does not affect any processing that took place prior to that point.

4
Right to Object

You have the right to object to the processing of your personal data under certain circumstances — particularly for direct marketing purposes. All objections will be duly considered and processed in accordance with legal requirements.

5
Right to Erasure

In certain circumstances permitted by law, you may request the deletion of your personal data from pusy88's systems. This request is subject to any applicable legal data retention obligations.

6
Right to Complain

If you are not satisfied with how pusy88 handles your personal data, you have the right to file a complaint with the Department of Personal Data Protection Malaysia, or contact us directly to seek a resolution.

To exercise any of the rights above, please contact the pusy88 Data Protection Officer by email at support@pusy88.click or via live chat within the platform. We will respond within 21 business days of receiving a complete and valid request.

9. Cross-Border Data Transfers

As a platform operating for the Malaysian market, pusy88 stores primary data on servers located in the Asian region. However, in the delivery of certain services — such as the use of gaming platforms from international providers — your data may be processed outside Malaysia.

In all cases of cross-border data transfers, pusy88 ensuring that data protection standards equivalent to or exceeding those in Malaysia are consistently maintained. Comprehensive data processing agreements are required for all international third parties involved in handling pusy88 user data.

10. Data Retention Period

pusy88 only retains your personal data for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law. The following is a general guide to our data retention periods:

  • Active account data: Retained for the duration your account is active, plus any additional period required by law following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's taxation and anti-money laundering legal requirements.
  • Customer support communication logs: Retained for 3 years for the purpose of dispute resolution and reference.
  • Technical log data: Retained for 90 days for security and technical troubleshooting purposes.
  • Marketing data (with consent): Retained until you withdraw consent or close your pusy88 account.

Once the retention period has expired, your data will be securely deleted or anonymized so that it can no longer be linked to you personally.

11. Children's Privacy & Minors

pusy88 is a betting platform restricted to individuals aged 18 and above only. We do not knowingly collect any personal information from children or minors under the age of 18.

If you are a parent or guardian and believe that your underage child has registered an account at pusy88 or providing us with personal information, please contact our support team immediately at support@pusy88.click. We will take prompt action to investigate and delete the account along with all associated data if it is established that the user is a minor.

If you have children who share a device with you, we recommend using parental control software to block access to pusy88 and other gambling websites, in order to protect young users from exposure to inappropriate content.

12. Links to Third-Party Websites

Platform pusy88 may contain links or integrations to third-party services – such as game providers or payment processors. Once you leave the pusy88 platform and access those third-party websites or services, our Privacy Policy no longer applies.

We encourage you to read the Privacy Policy of every third-party website you visit. pusy88 is not responsible for the privacy practices or content of third-party websites that are not under our control, even if they are mentioned or linked from our platform.

13. Amendments to This Privacy Policy

pusy88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. When we make material changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending notifications to all members pusy88 via your registered email or in-platform notification.
  • In the event of highly significant changes, we may seek your consent again before those changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the platform pusy88 after the amendments take effect will be considered your acceptance of the updated policy.

Current version: This Privacy Policy is effective from January 2026 and supersedes all previous versions. Copies of earlier versions may be requested through the pusy88 support team.

14. Contact pusy88's Data Protection Officer

If you have any questions, concerns, or wish to exercise your privacy rights regarding the personal data we hold, please contact our Data Protection Officer pusy88 through the following channels:

  • Email: support@pusy88.click – for privacy inquiries, please include "Privacy Inquiry" in the subject line of your email.
  • Live Chat: Available 24 hours a day, 7 days a week within the pusy88 platform. Please indicate that you wish to discuss data privacy.
  • WhatsApp: Contact our Malay-speaking support team via WhatsApp for immediate enquiries.

Our Bahasa Malaysia-proficient team will respond to privacy enquiries within 21 working days. For urgent data security issues, we are committed to providing an initial response within 24 hours.

If you are not satisfied with our response, you also have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital, as provided for under the Personal Data Protection Act 2010.

FAQ – pusy88 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at pusy88.

No. pusy88 has never and will never sell, rent, or trade your personal information to any third party for their marketing purposes. We only share your data with service providers we use to operate the platform – such as payment processors DuitNow, Touch 'n Go eWallet, and GrabPay – and only for purposes directly related to your service at pusy88. All such third parties are bound by strict confidentiality agreements.

You may request a copy of your personal data by contacting the pusy88 support team via email at support@pusy88.click, with "Data Access Request" in the subject line. Requests will be processed within 21 working days. To ensure security, we may need to verify your identity before processing the request. A copy of your data will be sent to the email address registered to your pusy88 account.

Yes, in certain circumstances permitted by law, you may request the deletion of your personal data. However, please note that we may need to retain some of your data for a specified period to fulfil Malaysian legal obligations — such as financial transaction records that must be kept for 7 years under tax law. Contact support@pusy88.click to submit a data deletion request.

Yes. All your financial information — including details for Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, and CIMB Clicks — is protected with 256-bit SSL encryption during transmission and stored in systems secured by multi-layered firewalls. Your card or bank account information is never stored in plain text in our systems. We do not store your full credit or debit card number.

pusy88 uses cookies to ensure the platform functions properly, store your session preferences, and analyze usage patterns for improvement purposes. You can disable or manage cookies through your web browser settings. Please note that disabling essential cookies may affect certain features of the pusy88 platform, such as login session authentication. Analytics and marketing cookies can be disabled without affecting the platform's core functionality.

When you close your pusy88 account, we will retain your personal data only for as long as necessary to meet our legal obligations – including financial transaction records, which must be kept for 7 years. Data that is no longer required will be deleted or anonymised. You will not receive any marketing communications from pusy88 after your account is closed, unless you choose to register again in the future.

Your Privacy Is Protected – Join pusy88 with Complete Confidence

Register a free account today and enjoy Sports Betting, slots, Live Casino & jackpots on a platform that puts your security and privacy first.

Policies & Related Documents

Also read other important documents governing the use of the pusy88 platform.

Terms & Conditions

Full terms of use for the pusy88 platform.

Read now
Responsible Gaming

Guides and tools for playing safely.

Read now
FAQ

Answers to the most frequently asked questions.

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About Us

Learn more about the pusy88 platform.

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Play Responsibly

Betting and casino games are for entertainment purposes only. Set a spending limit before you play, never chase losses, and do not play beyond your financial means. If you or someone you know needs help, the pusy88 support team is available 24/7.

Responsible Gaming Guide
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